Last Updated: July 2026
At Unboxt Gifts, we are committed to protecting your privacy and ensuring that your personal information is collected, stored, and processed safely and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our physical gift products, enrol in our courses, or make payments via Electronic Funds Transfer (EFT) or third-party payment gateways like Yoco.
We collect personal information that you voluntarily provide to us when placing an order, registering an account, or communicating with us. This includes:
Contact Information: Name, email address, physical delivery address, and phone number.
Billing Information: Invoicing details and payment confirmation records. (Note: We do not store or retain raw credit card numbers or banking credentials. Online payment transactions are handled securely by third-party payment processors).
Course Account Details: Login credentials, course enrolments, and learning progress associated with our online training modules.
Technical & Analytics Data: IP address, browser type, device details, and browsing patterns collected via cookies to optimise your website experience.
We process your personal information only for legitimate business purposes, including:
Processing, fulfilling, and delivering physical orders.
Granting access to digital courses and managing student accounts.
Verifying payments via EFT or Yoco payment integration.
Sending order confirmations, shipping updates, and administrative communications.
Providing customer support and responding to inquiries.
Sending promotional newsletters, marketing updates, and special offers (only where explicit consent has been given, with the ability to opt out at any time).
We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who help us run our business and process your orders, including:
Payment Gateways: Yoco and commercial banks for processing payments and EFT verifications.
Couriers & Delivery Services: Local courier services to fulfill physical gift deliveries.
Website Hosting & Infrastructure: WordPress/WooCommerce platform tools and secure cloud hosting providers.
Email & Marketing Automation: Communication tools used to send account notifications or consented newsletters.
All third-party service providers are required to treat your data securely and strictly in accordance with applicable data protection laws.
Yoco Transactions: Card payments processed via Yoco are securely encrypted and handled in compliance with global PCI-DSS security standards. Unboxt Gifts never sees or stores sensitive card details.
EFT Payments: Bank confirmation proofs or reference details provided for manual EFT verification are accessed strictly by authorised financial staff for order fulfillment.
Our website uses cookies and tracking technologies to maintain essential shop functionality (such as keeping items in your shopping cart), analyze site performance, and improve user navigation. You can disable or adjust cookie settings directly within your web browser, though doing so may limit certain features of the website.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or loss.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete orders, maintain account access, or comply with South African legal, tax, and accounting record-keeping requirements.
Under POPIA, you have the right to:
Request access to the personal information we hold about you.
Request the correction, updating, or deletion of inaccurate or outdated personal information.
Object to or restrict the processing of your personal data in certain circumstances.
Unsubscribe from direct marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.
If you have any questions, wish to exercise your privacy rights, or need to contact our Information Officer regarding your personal data, please reach out to us at:
Email: hello@unboxtgifts.co.za
Phone: 072 588 1835
Address: Glenvista, Johannesburg, South Africa
